The Penguins great customer service…

(The view from our new and improved seats)

I decided to spend this past Saturday afternoon with my young cousins, I realllly wanted to take them to the zoo, but, with one cousin on crutches I knew that was impossible. So when my aunt told me about Penguins tickets she had, I jumped on the chance to take them to their first game, and sadly probably last at Mellon Arena.

I knew with one cousin on crutches getting to our seats (C30) would be rather difficult but we could make it work. When my Uncle suggested asking for more accommodating seats for her I was a little hesitant, as I knew it was a sold out game. Long story short! :) Ask nicely and you shall receive, with the Pittsburgh Penguins! We stood in the entrance way to our seats waiting to hear final word on where they could seat us. One kind gentlemen after another came to update us. Finally the final word came! They would move my cousin and I to center ice (folding chair) seats in the Igloo Club level. We were personally escorted by a very nice man to ensure we made it there safe and sound. All along the way being stopped by kind Pittsburghers who wanted to chat with my little cousin and tell her it would be OK, that crutches weren’t the end of the world. Finally we made it to the Igloo Club and our seats! We had a wonderful time, none of which would have been possible without the kind workers of Mellon Arena. Thanks again!


(Cousin Kali, enjoying her seat)

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